Frequently Asked Questions

Have questions about shopping with us? We've got you covered! Below are answers to some common questions about our products, services, and online ordering experience. If you need more help, feel free to reach out.

  • Where do you deliver?

    We currently deliver throughout North County and SLO, and we're expanding fast!

    Arroyo Grande, the Beach Cities, and Heritage Ranch are coming soon.


    Have a specific area you’d like us to reach? Send us an email—we’d love to hear from you!


    We deliver to most residential and commercial addresses, excluding federal buildings, schools, daycare centers, and other restricted zones.

  • When will my order arrive?

    That depends on your delivery preference! 


    Choose from three flexible options:


    SCHEDULED – Pick a specific time window for same-day delivery or book up to 2 days in advance


    EXPRESS – Delivered within the hour

    (Available Wed–Sun, 12 PM – 7 PM. Expanding hours soon!)


    ASAP – Prioritized in the queue for the next available delivery time

    (Available Wed–Sun, 12 PM – 7 PM. Expanding hours soon!)


    Plan ahead or order day-of—whatever works best for you.

  • How do I know what's in stock?

    Our online menu is updated in real time to reflect current inventory. 

  • How does your Express Menu work?

    The Express Menu features products available for immediate delivery—typically delivered within the hour.


    Available Wed–Sun, 12 PM – 7 PM. Expanding hours soon!



  • What if I’m new to cannabis and unsure what to buy?

    No worries — our expert team is happy to assist you! Check out our product descriptions, browse the Effects section, or visit the Learn section for more information. Still have questions?

    Contact us for personalized recommendations — we’re here to help you find the perfect fit.




  • Are your products lab tested?

    Yes. All products undergo full chemical profile testing for potency, terpenes, and safety. Lab results are accessible via QR code on every item.

  • How do I know which product is right for me?

    Our knowledgeable staff is here to guide you—whether you're new to cannabis or a seasoned connoisseur. We'll help match you with products based on your experience level, preferences, and desired effects.

    Feel free to ask us anything—we’re here to make sure you feel confident in your choice.


    You can also explore our Effects and Learn sections for helpful insights on how our products work and what to expect.

  • What are Loyalty Points?

    Earn points every time you shop—then redeem them for instant discounts at checkout!


    How It Works:


    🛒 Earn points automatically with every purchase.


    💸 Redeem your points at checkout for instant savings on your next order.


    📈 The more points you save, the greater the reward!



    Points Reward


    50   $1 Off

    100 $3 Off

    200 $6 Off

    400 $10 Off

    500 $13 Off

    600 $15 Off

    700 $17 Off

    800 $19 Off

    900 $22 Off

    1000 $25 Off



Still have a question?