Frequently Asked Questions

Have questions about shopping with us? We've got you covered! Below are answers to some common questions about our products, services, and online ordering experience. If you need more help, feel free to reach out.

  • Where do you deliver?

    **Where do you deliver?**


    Tucked in, checked in, or just cruising through, we deliver where you are. In Tin City? We deliver within a minute or two!


    From SLO to North County, we deliver to homes, hotels, and just about anywhere you’re staying, including **Paso Robles, Atascadero, Templeton, Santa Margarita, San Miguel, Shandon, and Heritage Ranch.** 


    Whether you’re relaxing at a winery or brewery, chilling at a restaurant, or working behind the bar or at an office, we’ll come to you.


    Enjoying a vacay? Drop your location in the notes at checkout. We’ll meet you there.


    Arroyo Grande and the Beach Cities, we’re coming soon!


    We deliver to most residential and commercial addresses, excluding federal buildings, schools, daycare centers, and other restricted zones.


    Have somewhere specific in mind? Just reach out. We’d love to hear from you!

  • Do you have a delivery fee and minimum?

    We have no delivery fee!


    We also have no delivery minimum in Tin City!


    Our delivery minimums for other service areas are:


    $35 subtotal (PRE-TAX) minimum


    Paso Robles (within city limits)


    Atascadero (within city limits)


    Templeton (within city limits)




    $50 subtotal (PRE-TAX) minimum


    East Paso (any address east of Sensario)


    Santa Margarita (within city limits)


    San Miguel (within city limits)




    $75 subtotal (PRE-TAX) minimum


    San Luis Obispo (within city limits)




    $100 subtotal (PRE-TAX) minimum


    Heritage Ranch


    Shandon




    Outside City Limits


    Delivery areas outside city limits may be serviced based on driver availability. Minimum order requirements may vary depending on your location.




    Note: Delivery minimums are based on your delivery address and are subject to change depending on location and service availability.

  • When will my order arrive?

     In Tin City? Delivered within a minute or two.  


    Choose from two flexible options:


    SCHEDULED – Pick a specific time window for same-day delivery or book up to 2 days in advance.


    EXPRESS – In Tin City? Delivered within a minute or two. Anywhere outside of Tin City we typically deliver within 15min- 1 hour. Available everyday from Sun-Tues 11 AM – 7 PM and Wed-Sat 11AM-8PM. 


    Plan ahead or order day-of—whatever works best for you.

  • What forms of payment do you accept?

    We accept cash or a physical debit card.


    We’re unable to accept tap-to-pay, mobile wallets, or credit cards. Please have your preferred payment method ready when your delivery arrives.



    Credit cards aren’t accepted because federal cannabis restrictions and card-network policies limit credit card payments for cannabis purchases. Our payment system also doesn’t support tap-to-pay or mobile wallets.

  • How does your Express Menu work?

    The Express Menu features products available for immediate delivery—typically delivered within the hour if outside of Tin City.


    Available everyday from Sun-Tues 11 AM – 7 PM and Wed-Sat 11AM - 8PM. 



  • What’s the age requirement to purchase cannabis?

    For adult use, you must be 21 or older to purchase cannabis. You do not need a medical recommendation if you are over 21.


    If you’re 18 or older, you can purchase cannabis with a valid medical recommendation or a state-issued MMIC (Medical Marijuana Identification Card).


    Need a medical rec? You can get one online in minutes through NuggMD.

  • What if I’m new to cannabis and unsure what to buy?

    No worries — our expert team is happy to assist you! Check out our product descriptions, browse the Effects section, or visit the Learn section for more information. Still have questions?

    Contact us for personalized recommendations — we’re here to help you find the perfect fit.




  • Are your products lab tested?

    Yes. All Golden Apple products undergo full chemical profile testing for potency, terpenes, and safety. Lab results are accessible via the Test Results page on on our website.

  • How do I know which product is right for me?

    Our knowledgeable staff is here to guide you—whether you're new to cannabis or a seasoned connoisseur. We'll help match you with products based on your experience level, preferences, and desired effects.


    Feel free to ask us anything—we’re here to make sure you feel confident in your choice.


    You can also explore our Effects and Learn sections for helpful insights on how our products work and what to expect.

  • What are Loyalty Points?

    Earn points every time you shop—then redeem them for instant discounts at checkout!


    How It Works:


    🛒 Earn points automatically with every $50 purchase.


    💸 Redeem your points at checkout for instant savings on your next order.


    📈 The more points you save, the greater the reward!



    Points Reward


    50   $1 Off

    100 $3 Off

    200 $6 Off

    400 $10 Off

    500 $13 Off

    600 $15 Off

    700 $17 Off

    800 $19 Off

    900 $22 Off

    1000 $25 Off



Still have a question?