PHONE :
(805) 591-4500

 HOURS :
M-F 11am-8pm EST

Shipping Guidelines

Shipping costs are dependent on the items in the order and the selected shipping method. We ask that all customers please allow time for the order to process. This could take up to 1-2 business days. Orders must be processed and clear credit authorization by 12:00 p.m. (noon) EST or the order may not be processed until the following business day. Business days are Monday-Friday, excluding observed holidays within the United States.

Once an order is processed and shipped, it may take up to 2 full business days before the package is checked into the delivering carrier’s tracking system after shipment. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier (USPS, UPS, or Fed-EX) may not be able to provide any information about your package for up to 2 full business days.

Next Day and Second Day Shipping

All next-day orders will be delivered on the next business day after processing (as mentioned above, processing can take 1-2 business days). If an order is placed on Friday by 2:00 PM EST, the shipment should be received by the customer on Monday, pending credit card verification. Any order placed on a weekend will be shipped on the next business day. Business days are Monday through Friday. Orders placed around the holidays may experience delays.

All 2-day orders will be delivered in two business days. If an order is placed on Friday by 2:00 PM EST, the shipment should be received by the customer on Tuesday, pending credit card verification. Any order placed on a weekend will be shipped on Monday. Business days are Monday through Friday.

International Shipping

Golden Apple Cannabis Co.™ ships internationally to most countries. If your country is on our list, any order you place on GoldenAppleCannabis.com will have the option to send to that country upon completion of the order. If you do not see an option for your country, please email us at [email protected]

At this time, all international orders take approximately 7-10 days for delivery.

Rates vary based on total weight and final destination. Pricing does not include duties, insurance costs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by the local Customs office.

We will notify you of any complications with your credit card.

Golden Apple Cannabis Co. strictly follows all national and international regulations regarding the sale, purchase, and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.

Refund Policy

Your satisfaction is our highest priority. We want you to be completely satisfied with our products. If for any reason you are not, simply return the unused portion of the product within 14 days of purchase for a full refund. Refunds apply only to orders placed through this website.

You may contact us with any questions regarding replacements or refunds at:

Phone: (805) 951-4500
Email: [email protected]